Cancellation policy

Order Cancellation Policy

At Voltra, we understand that plans can change.

Orders may be canceled for a 50% refund before the order has been shipped.
Pre-orders may be canceled at any time before your bike is shipped for a 50% refund.
Once an order has shipped, it can no longer be canceled. Please refer to our Return Policy for return instructions.
Refunds are issued to the original payment method and are typically processed within 5–10 business days after approval.